> For the complete documentation index, see [llms.txt](https://prosbcdocs.telcobridges.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prosbcdocs.telcobridges.com/voice-intelligence/readme.md).

# Introduction to MaaS

A brief introduction to TelcoBridges' Monitoring as a Service offering.

### Introduction to MaaS

**TelcoBridges Monitoring as a Service (MaaS) provides comprehensive, real-time visibility across your entire voice network infrastructure.**

MaaS is a cloud-hosted monitoring solution designed specifically for TelcoBridges ProSBC and TMG deployments. Built on a commercially-proven open source framework and customized for telecommunications environments, MaaS delivers instant insights into network health, performance metrics, and potential issues—before they impact service quality.

#### Key Benefits

**Centralized Visibility** – Monitor all ProSBC and TMG units across your network from a single interface, regardless of location or deployment scale.

**Proactive Alerting** – Receive intelligent notifications about performance degradation, capacity thresholds, and system anomalies before they become service-affecting incidents.

**Purpose-Built for TelcoBridges** – Custom dashboards, widgets, and templates designed specifically for ProSBC and TMG architectures eliminate generic monitoring noise and surface what matters.

**Zero Infrastructure Overhead** – Fully managed cloud service means no servers to maintain, no software to update, and no monitoring experts required on staff.

**Rapid Deployment** – Get monitoring operational in hours, not weeks. TelcoBridges handles all backend configuration and maintenance.

#### How It Works

1. **Preparation** – Configure network access and provide connection details to TelcoBridges
2. **Activation** – TelcoBridges configures your monitoring environment and provisions user accounts
3. **Monitoring** – Access your customized dashboards and begin receiving alerts

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