> For the complete documentation index, see [llms.txt](https://prosbcdocs.telcobridges.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prosbcdocs.telcobridges.com/use-cases/applications/remote-workers.md).

# Remote Workers

### Remote Office/Workers

Normally, companies that have premise-based PBX's have little to no features they can offer to their remote employees. By adding a ProSBC to your network, you can have a mobility feature that allows your employees the flexibility to work when and where they want without losing the functionality of their office phone system.

### Typical Remote Workers Sample

<figure><img src="/files/Vvg2VADGEp6O6VNxUtLG" alt=""><figcaption></figcaption></figure>

### Features of the ProSBC

* Back-to-back user agent (B2BUA)
* DOS/DDOS protection, dynamic blacklisting, and call access control
* Easy to deploy, operate and manage through various interfaces including a RESTful API
* Integrated network troubleshooting tools (traces, media/signaling recording, test call generation, etc)
* Up to 60,000 simultaneous signaling and media sessions
* Media transcoding
* Flexible and extensive routing with SIP headers modification capabilities
* Fit to install on virtual machines, clouds, bare-metal servers, or TelcoBriges' hardware.

### Configuration

* [Remote Workers Configuration Instruction](/configuration-details/configuration-by-use-case/remote-workers.md)
* [Remote Workers Sample Configuration File](/configuration-details/configuration-by-use-case/remote-workers/configuration-files-for-remote-office-workers.md)

### Troubleshooting

<table><thead><tr><th width="200">Call Trace</th><th width="200">Test Call</th><th width="200">TBReport</th><th width="200">Advanced Troubleshooting of ProSBC</th></tr></thead><tbody><tr><td><ul><li><a href="/pages/wANvjzXmam8kffkMPw9X">Configure call trace</a></li><li><a href="/pages/0xUPGJa2HODY3Q6dXomj">Retrieve call trace</a></li></ul></td><td><ul><li><a href="/pages/X5qsI1juaiqbPcEAM4kK">Creating a Test Call</a></li></ul></td><td><ul><li><a href="/pages/o5WkY2J8kt6xmZ8P9npo">Capture a report of the system</a></li></ul></td><td><ul><li><a href="/pages/JtFwsTqktzofDpi5TFoE">Advanced Troubleshooting of ProSBC</a></li></ul></td></tr></tbody></table>

### References

* [ProSBC Datasheet](/appendices/appendix-b-product-datasheets.md)


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