> For the complete documentation index, see [llms.txt](https://prosbcdocs.telcobridges.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prosbcdocs.telcobridges.com/use-cases/applications/hosted-pbx.md).

# Hosted PBX

### Hosted PBX

Hosted private branch exchange (hosted PBX) is a telephone exchange system built, delivered and managed by a third-party service provider. It’s also known as a Virtual PBX and this technology provides small, medium-sized, and enterprise organizations with a sophisticated telephone system, while minimizing equipment costs.

### Benefits of Hosted PBX

* Initial and Ongoing cost savings
* Eliminate office boundaries
* Geographical Flexibility
* Local Presence
* Scalability
* Quick Setup
* Easy to use

### Typical Hosted PBX Sample

<figure><img src="/files/HCeJP2y0LlSMlEJ44Zb5" alt=""><figcaption></figcaption></figure>

### Configuration

* [Hosted PBX Configuration Instruction](/configuration-details/configuration-by-use-case/configuring-a-hosted-pbx.md)

### Troubleshooting

<table><thead><tr><th width="200">Call Trace</th><th width="200">Test Call</th><th width="200">TBReport</th><th width="200">Advanced Troubleshooting of ProSBC</th></tr></thead><tbody><tr><td><ul><li><a href="/pages/wANvjzXmam8kffkMPw9X">Configure call trace</a></li><li><a href="/pages/0xUPGJa2HODY3Q6dXomj">Retrieve call trace</a></li></ul></td><td><ul><li><a href="/pages/X5qsI1juaiqbPcEAM4kK">Creating a Test Call</a></li></ul></td><td><ul><li><a href="/pages/o5WkY2J8kt6xmZ8P9npo">Capture a report of the system</a></li></ul></td><td><ul><li><a href="/pages/JtFwsTqktzofDpi5TFoE">Advanced Troubleshooting of ProSBC</a></li></ul></td></tr></tbody></table>

<br>

### References

* [ProSBC Datasheet](/appendices/appendix-b-product-datasheets.md)
* [Wikipedia Hosted PBX](https://en.wikipedia.org/wiki/VirtualPBX)


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