> For the complete documentation index, see [llms.txt](https://prosbcdocs.telcobridges.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prosbcdocs.telcobridges.com/troubleshooting-and-support/troubleshooting-tips-and-actions/tbreport.md).

# TBReport

| This article applies to: | Product | Version       |
| ------------------------ | ------- | ------------- |
|                          | Tmedia  | 3.0, 3.2, 3.3 |
|                          | SBC     | 3.1, 3.3      |

You can create a report (Called TBreport or TB report) directly from the web portal. This report captures the following logs from the system:

* Backup of the configuration (mysql DB backup)
* Application logs including:
  * gateway (routing and other high-level functions)
  * logtrace (low-level hardware traces)
  * Stream\_server
  * tboam\_app (Application and HA manager)
  * tbsnmpagent
  * tbuctwriter
  * toolpack\_engine (Signaling processing)
  * toolpack\_sys\_manager (Hardware configuration)
* tb640debug (low level configuration of the hardware units)
* tbtelnetdump (low level commands on hardware units)

To activate the report:

* Select Report from the navigation menu.

<figure><img src="https://docs.telcobridges.com/w/images/6/6b/Maintenance_Report.png" alt=""><figcaption></figcaption></figure>

\
Select the time range and click Create.

<figure><img src="https://docs.telcobridges.com/w/images/2/20/Maintenance_Report_Archive.png" alt=""><figcaption></figcaption></figure>

This will create a single file that can be downloaded for analysis and this can be sent to TelcoBridges:<br>

<figure><img src="https://docs.telcobridges.com/w/images/8/8b/Maintenance_Report_Archive_list.png" alt=""><figcaption></figcaption></figure>

* [Uploading large files](/troubleshooting-and-support/support-links/sending-large-files-to-telcobridges.md)


---

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