# Accessing the Call Recording

Recorded files can be accessed in two different ways:

* From the Tmedia file system using ssh, or scp.
* Using the Web Portal.

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To access call recordings using the Web Portal:

1-Click Call Trace in the navigation panel.

<figure><img src="https://docs.telcobridges.com/w/images/7/7e/RetrievingCallTrace_0.png" alt=""><figcaption></figcaption></figure>

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2-Use the parameters in the filter section to refine your search.

* Click Apply

<figure><img src="https://docs.telcobridges.com/w/images/8/80/AccessingCallTrace_1.png" alt=""><figcaption></figcaption></figure>

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3-Select the desired call from the Call List table.

<figure><img src="https://docs.telcobridges.com/w/images/4/4b/AccessingCallTrace_2.png" alt=""><figcaption></figcaption></figure>

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4-Click Download audio file

<figure><img src="https://docs.telcobridges.com/w/images/2/22/AccessingCallTrace_3.png" alt=""><figcaption></figcaption></figure>


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