> For the complete documentation index, see [llms.txt](https://prosbcdocs.telcobridges.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prosbcdocs.telcobridges.com/troubleshooting-and-support/support-links/contacting-telcobridges-technical-support.md).

# Contacting TelcoBridges technical support

Americas & Europe Technical Support Centre (GMT-05:00,  Montreal, Canada)\
Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time

Phone: +1-450-300-2889\
Supported languages: English, French, Mandarin, Cantonese<br>

Asia Technical Support Centre (GMT +08:00)\
Office hours: Monday to Friday from 09:00 to 17:00 Vietnam Time

Phone: +1-450-300-2123 \
Supported languages: English, Vietnamese

24/7 Support International (Public Holiday and non-office hours)\
Phone: +1-866-438-4703\
Supported languages: English

Note: For customers for who have purchased 24/7 Support, please contact our support team via this 24/7 hotline for emergency

\
\
TelcoBridges support portal: <https://telcobridges.odoo.com/>\
E-mail: <helpdesk@telcobridges.com>\
TelcoBridges office number: +1-450-655-8993\
\
Chat/Teams: Please open a case on [TelcoBridges support portal](https://telcobridges.odoo.com/) for access to contacts

\
Please kindly note that TelcoBridges office is closed during public holidays.


---

# Agent Instructions
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