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Accessing the Call Recording

Applies to: Tmedia 3.0, 3.2, 3.3; SBC 3.1, 3.3

Recorded files can be accessed in two different ways:

  • From the Tmedia file system using ssh, or scp.

  • Using the Web Portal.

'''To access call recordings using the Web Portal:

1-Click Call Trace in the navigation panel.

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2-Use the parameters in the filter section to refine your search.

  • Click Apply

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3-Select the desired call from the Call List table.

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4-Click Download audio file

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