> For the complete documentation index, see [llms.txt](https://prosbcdocs.telcobridges.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prosbcdocs.telcobridges.com/telecom-references/voice-and-media/end-of-life-eol-policy.md). # End-of-Life (EOL) policy #### TelcoBridges End-of-Life Policy **Do not End-of-Life** TelcoBridges has made it a policy not to End-of-Life (EOL) its products. Unlike some of competitors in the telecom market, TelcoBridges has never yet discontinued any of its merchandise, and the company continues to support all of the telecom equipment it has sold since it was founded in 2002. TelcoBridges is able to offer its customers such reliability by designing long-lasting and reliable products, and building strong relationships with only the best suppliers that can also commit to a no-EOL policy. The company actively seeks out vendors that will take part in this pledge, allowing it to continuously source materials for its components. Moreover, TelcoBridges takes care to craft long-term supply agreements with its suppliers so that it can avoid circumstances that might result in EOL announcements. #### Product End-of-Life Policy TelcoBridges remains steadfast in its commitment to avoid EOL announcement for any of the products it offers. However, If such a situation should arise, the company has developed a generous EOL plan that guides its customers through a gratuitous transition from their legacy equipment to new devices. This [policy](http://dfb5dtp2yq5y7.cloudfront.net/assets/186/End_of_Life_Policy_12-10-2011.pdf) applies to all End-of-Sale announcements from September 1st, 2011 onward. #### Product End-of-Sale Announcements TelcoBridges has never issued any End-of-Sale Announcements. However, for all variants of TB640 products, we propose our customers new devices which have better performance: * For TB640F-8T and TB640-16T, the replacement product is [TMG800](https://telcobridges.com/media-gateways/products/tmedia-gateways/tmg800/) or [TMP800](https://telcobridges.com/products/) * For TB640F-32T, TB640-64T, TB640-DS3, TB640-STM1 the replacement product is [TMG3200](https://telcobridges.com/media-gateways/products/tmedia-gateways/tmg3200/), [TMP6400](https://telcobridges.com/products/development-platforms-tdev/tmp6400-tdev-voip-gateway-development-platform/) or [TMG7800](https://telcobridges.com/media-gateways/products/tmedia-gateways/tmg7800/) product family The new devices support all protocols of the TB640 products. The new devices have more memory and can run more protocols simultaneously. New protocols integrated by TelcoBridges are added to the new devices only. The shipping lead time for the new devices is much shorter. Please contact \[mailto: ] for more details. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://prosbcdocs.telcobridges.com/telecom-references/voice-and-media/end-of-life-eol-policy.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.