> For the complete documentation index, see [llms.txt](https://prosbcdocs.telcobridges.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prosbcdocs.telcobridges.com/telecom-references/sip-and-voip/telcobridges-tmedia-support-forums.md).

# TelcoBridges Tmedia Support Forums

To access the forums for Tmedia products, please use this link:

<https://forums.telcobridges.com>

For ProSBC forums follow this link instead: [ProSBC support forums](https://github.com/telcobridges-main/tmedia-wiki/tree/main/reference/misc/telcobridges-prosbc-support-forums/README.md)

TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products.

The forums are regrouped in 4 categories: General, Media Gateway and Other.

By default, guests only have access to the **About** forum. Access to other forums requires registration and subsequent authorization by TelcoBridges.

#### Request an account

Follow the instructions from [this link](https://forums.telcobridges.com/viewtopic.php?f=7\&t=1044)

#### Login

Once your account is created, you will receive an email with your username and password.

* go to <https://forums.telcobridges.com> ![support forums login](https://docs.telcobridges.com/w/images/d/dd/Support_forums_login.png)
* enter username and password

#### Change password

* Click on **User Control Panel** ![support forums user control panel](https://docs.telcobridges.com/w/images/e/e7/Support_forums_user_control_panel.png)
* Click on **Profile** tab, then **Edit account settings** ![support forums change password](https://docs.telcobridges.com/w/images/6/63/Support_forums_change_password.png)

#### Change timezone

* In the **User Control Panel**, click on the **Board Preferences** tab
* Click on *Edit global settings* ![support forums change timezone](https://docs.telcobridges.com/w/images/b/bc/Support_forums_change_timezone.png)

#### Change notifications preferences

By default you will not receive any emails when there is a new post in any forums.

You have two options:

**Option A: Receive emails for posts on all forums**

Change your preferences to get an emails when there is a new post in any forums.

* In the **User Control Panel**, click on the **Board Preferences** tab
* Click on the **Edit post notification options**
* Tick **Yes** for the **Send me notice of all posts...** ![support forums post notifications](https://docs.telcobridges.com/w/images/c/c8/Support_forums_post_notifications.png)

**Option B: Subscribe to a forum**

Subscribe to forum which you want to follow only.

* Go back to the home page (click on TelcoBridges logo right top)
* Click on the forum you wish to subscribe, for example, the **Release Status** forums ![support forums release status top](https://docs.telcobridges.com/w/images/c/c3/Support_forums_release_status_top.png)
* Scroll down. At the bottom of the page, click on **Subscribe forum** ![support forums release status bottom](https://docs.telcobridges.com/w/images/1/11/Support_forums_release_status_bottom.png)


---

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