Notification Triggers

This is a complete list of every alert that MaaS can trigger, organized by severity level. These are the notifications you will receive based on the severity levels you enable in your Get Notifications settings.


Disaster

Alert
Scope
Description

No Status Data Received

Global

No data from TMedia API for 125+ seconds — complete monitoring blackout


High

Alert
Scope
Description

Host Down

Per Host

TMedia host server is offline

Hardware Unit Down

Per Adapter

Physical media gateway card is offline

M2UA Peer Down

Per M2UA Peer

SS7 signaling peer connection lost

NAP Registration Failed

Per NAP (SIP)

SIP trunk lost registration

MaaS Call Limit Exceeded

Global

Active call legs exceed MaaS service limit

License Limit in Danger

Global

Call legs critically close to license max

File System 95%

Per Host

Disk space critical (>95%)

RAM Usage 95%

Per Host

Memory critical (>95%)

App CPU 95%

Per Application

Application CPU critical (5-min avg >94%)

Ethernet Port Down

Per Ethernet Port

Physical Ethernet port is offline


Average

Alert
Scope
Description

File System 80%

Per Host

Disk space elevated (>80%)

App CPU 80%

Per Application

Application CPU elevated (15-min avg >79%)

TDM Line Bouncing

Per E1/T1 Line

More than 4 state changes in 1 hour

Scheduling Problem

Per Host

Host has scheduling problems

Firewall DDoS Alarm

Per Host

Firewall detected potential DDoS attack

Firewall Scheduling Problem

Per Host

Firewall has scheduling problems

Dump File Detected

Per Host

Core or crash dump file present on disk


Warning

Alert
Scope
Description

NAP Down

Per NAP

NAP availability dropped to 0%

NAP Congestion

Per NAP

NAP is experiencing congestion

Nearing Call License Limit

Global

Call legs over 80% of licensed capacity

Backup Configuration Failed

Global

Configuration backup process failed


Information

Alert
Scope
Description

TDM State Change

Per E1/T1 Line

TDM line state changed

RAM Usage 80%

Per Host

Memory elevated (>80%)

Reboot Required

Per Host

Host requires a reboot

Core Application Switchover

Per Application

Core App HA state changed Active/Standby

MaaS Call Limit over 90%

Global

Call volume approaching MaaS limit

Active Configuration Changed

Global

Active configuration change detected

Configuration Successfully Received

Global

Configuration backup completed (nightly)

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