Upgrade Manager
Upgrade Manager lets you manage firmware and TBOS (OS package) updates on your ProSBC and TMG devices from the MaaS portal. Open from TB Nodes > Upgrade Manager > Overview.
Layout
The page is split into two panels:
Fleet Grid (left) — every device you can access, with firmware version, topology, active call count, and serial number. Auto-refreshes every 48 seconds. Devices with a
Sitetag are grouped by site. Click a device to open its detail panel.Detail Panel (right) — device information, system hosts (Primary and Secondary), and action buttons.
Actions
Check for TBOS Updates
Checks all hosts in the system for available OS package updates.
Update TBOS
Applies available OS package updates to all hosts.
Upload & Install
Uploads a firmware file from the server to the device's Primary host.
Check Available Versions
Lists firmware packages currently installed on the device.
Validate
Validates a firmware package before activation.
Activate
Activates a firmware package. Toolpack restarts — active calls are preserved during switchover on 1+1 systems.
Switch to Primary
For 1+1 HA only — switches the Active gateway to the Primary unit.
Scope
TBOS updates target every host in the system (Primary and Secondary).
Firmware operations (upload, validate, activate) target the Primary host only — changes replicate to the Secondary automatically.
How Actions Run
All actions run in the background.
Click the button — you'll see a status message immediately.
Progress updates appear automatically without needing to refresh.
The result is displayed when the action completes.
During an action, all buttons are disabled to prevent conflicts. You can safely navigate away — when you return and select the same device, any running or recently completed action is restored.
Important Behaviors
Activation
Activating a firmware package restarts Toolpack on the device (not the whole device). On a 1+1 HA system, traffic fails over to the standby unit during activation — active calls are preserved. The status display shows when the device is back online.
HA Switchover Safety
If the Secondary unit is currently Active (carrying traffic), a warning shows the number of active call legs. A 30-second countdown runs to ensure the switchover completes safely.
Do not navigate away from the page during the countdown.
Major Version Upgrades
Upgrading to a different major version (e.g. 3.x → 4.x) is currently blocked in the UI while being validated. Rollback to a previous major version is allowed. Contact support if you need a forward major-version upgrade.
History
Every action is logged. See Action Log for the full history.
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