# Import Customized Routing Script

1- Click Routing Script in the navigation panel

<figure><img src="https://docs.telcobridges.com/w/images/f/f4/CreateRoutingScript_0.png" alt=""><figcaption></figcaption></figure>

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2- Select the desired script

<figure><img src="https://docs.telcobridges.com/w/images/a/ac/ImportRoutingScript_0.png" alt=""><figcaption></figcaption></figure>

3- Download the appropriate script according to your needs

{% file src="<https://3811773442-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiK3TemJSDhHz3xNMOvvk%2Fuploads%2FN5kQIElzomZ4vrp0B48h%2FPrefix_Private_NOA.zip?alt=media&token=e9922cd6-e9d7-4453-8bb7-3b06273cb248>" %}

Note: Unzip the file so that it gives you the file Flexible\_NOA.rb

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4- Click Import Script File

<figure><img src="https://docs.telcobridges.com/w/images/8/8e/ImportRoutingScript_1.png" alt=""><figcaption></figcaption></figure>

5- Browse the ruby script file, for example "Flexible\_NOA.rb"

* ScriptType: Customer
* Load on startup: checked
* Click Import

<figure><img src="https://docs.telcobridges.com/w/images/3/30/ImportRoutingScript_2.png" alt=""><figcaption></figcaption></figure>


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