> For the complete documentation index, see [llms.txt](https://prosbcdocs.telcobridges.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://prosbcdocs.telcobridges.com/appendices/appendix-a-glossary/glossary-unified-communications.md). # Glossary: Unified communications Unified Communications (UC) is a catch-all term referring to the integration of various modes of communication, including real-time and non-real-time, within one or more applications that provide a consistent interface. According to Wikipedia, one of the aspects of UC is that it "allows an individual to send a message on one medium and receive on another." (see References below). ### TelcoBridges and Unified Communications TelcoBridges' Tmedia and Tdev devices support the development of UC applications. For example, a TelcoBridges partner has developed an application that routes SMS messages to the GoogleTalk chat service and back. ### References [Wikipedia article](http://en.wikipedia.org/wiki/Unified_communications) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://prosbcdocs.telcobridges.com/appendices/appendix-a-glossary/glossary-unified-communications.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.